Terms of Service
Effective Date: March 1, 2026
These Terms of Service ("Terms") govern your access to and use of the Veylance platform, products, and services ("Services") provided by Veylance AI Inc. ("Veylance," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using the Services, you represent that you have the authority to bind yourself or the organization you represent to these Terms. If you do not agree with these Terms, you may not access or use the Services.
2. Description of Services
Veylance provides an AI-powered intelligence platform for private markets. The Services include data analysis, fund due diligence, portfolio monitoring, document processing, and related tools. We may update, modify, or discontinue features at our discretion with reasonable notice.
3. Account Registration and Security
You must provide accurate and complete information when creating an account. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Promptly notifying us of any unauthorized access or use
We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.
4. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose or in violation of applicable regulations
- Attempt to gain unauthorized access to any part of the Services or related systems
- Reverse engineer, decompile, or disassemble any aspect of the Services
- Transmit malicious code, viruses, or other harmful content
- Interfere with the integrity or performance of the Services
- Resell, sublicense, or redistribute access to the Services without written consent
5. Your Data
You retain ownership of all data and content you upload to the Services ("Customer Data"). By using the Services, you grant Veylance a limited license to process, store, and analyze Customer Data solely to provide and improve the Services.
We implement commercially reasonable security measures to protect Customer Data, including encryption in transit and at rest, role-based access controls, and multi-tenant data isolation. We will not sell Customer Data to third parties or use it for purposes unrelated to providing the Services.
6. Intellectual Property
The Services, including all software, algorithms, models, documentation, and design elements, are the exclusive property of Veylance and are protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as described herein.
7. Confidentiality
Each party agrees to protect the other party's confidential information with at least the same degree of care it uses to protect its own confidential information, and in no event less than reasonable care. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.
8. Fees and Payment
Access to the Services is subject to the fees specified in your subscription agreement or order form. All fees are non-refundable unless otherwise stated. We may update pricing with 30 days' notice prior to your next billing period.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VEYLANCE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
The Services may include AI-generated analysis and insights. Such outputs are provided for informational purposes only and should not be treated as investment advice, legal advice, or a substitute for professional judgment.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEYLANCE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.
VEYLANCE'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO VEYLANCE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Veylance, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.
12. Term and Termination
These Terms remain in effect for as long as you use the Services. Either party may terminate by providing written notice in accordance with the applicable subscription agreement. Upon termination:
- Your access to the Services will be revoked
- You may request export of your Customer Data within 30 days
- We will delete your Customer Data within 90 days of termination, unless retention is required by law
Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.
13. Modifications to Terms
We may modify these Terms from time to time. Material changes will be communicated via email or a notice within the Services at least 30 days before they take effect. Your continued use of the Services after the effective date of a modification constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.
15. General Provisions
These Terms constitute the entire agreement between you and Veylance regarding the Services and supersede all prior agreements. If any provision is found to be unenforceable, the remaining provisions will continue in full force. Our failure to enforce any provision does not constitute a waiver. You may not assign these Terms without our written consent.
16. Contact
For questions about these Terms, contact us at [email protected].